Refund policy

Due to the nature of our product and for sanitary purposes, we do not accept returns and exchanges on any Floozie lashes. All sales are final. Cancellations: Order cancellations requests can be done by contacting us at floozieshop@gmail.com.

We are able to provide a refund for hair products lodged to Australia Post for return within 7 days of product delivery, if the product is deemed faulty. Customer will be responsible to pay the return postage costs. The return postage cost is non-refundable unless deemed faulty.

Please contact us on floozieshop@gmail.com to lodge a refund enquiry, where we aim to get back to you within 48 hours.

All returns must be completed via tracked parcel post.